Refund and Returns Policy

Return & Exchange Policy – DFR Xclusive


At DFR Xclusive, we take great pride in the quality, craftsmanship, and detail of every outfit we create. As a brand that specializes in custom-made and occasion-specific ethnic and bridal wear, we follow a strict no return and no exchange policy for all online orders.

Order Guidance & Support

To ensure complete satisfaction, our team is committed to assisting you before you place your order. We provide:

Accurate size guidance
Detailed descriptions of fabric, color, and handwork
Real-time support via chat, WhatsApp, or call
Photos/videos of actual product upon request
Our fashion consultants will guide you step-by-step to ensure your order meets your expectations perfectly.

💳 Prepaid Orders Only

Please note:
We accept prepaid orders only for all online purchases. Cash on Delivery (COD) is not available.